It’s virtually impossible to operate a company without using technology. While most companies use technology is some way, shape or form, most companies aren’t using the latest technologies that are designed to reduce costs and increase productivity and efficiency in the process. New technology is being developed on virtually a daily basis, and some of the technology is just up your alley. Here is a list of great technology that will help your company run better:
Networked Voice and Data Solutions
Smartphones are more than just time-wasters. If you want to give your employees access to their office phones, data files and business email while they’re away from the office, a networked voice and data service is the answer. This will improve customer satisfaction by ensuring that customers reach the right person the first time they call. The system will also eliminate wasted opportunities.
Streamlining Your Customer Communications
Expanding a business isn’t really possible when you aren’t retaining clients. To retain clients, you need to focus on customer satisfaction. One way to improve your customer satisfaction ratings is to streamline your customer communications with a Customer Relationship Management system. These systems store all of your customer’s information, and will make servicing, cross-selling, and upselling much easier. A CRM system will also help you save time, which turns into a chance to earn more profits.
Use Streaming Videoconferencing Tools
Meetings can be major time killers. Unproductive travel costs money and wastes time. Luckily, technology makes it possible to have meetings from remote locations by streaming videoconferencing tools from the web. Get work done from your laptop or your networked phone and eliminate the time you would have had to spend on the road.
Cloud Storage Solutions
Gone are the days where you had to worry about backing up every single file and sending it to an offsite storage center. Eliminate the inefficiency of backing up data and data storage and invest in a cloud storage software program. These web-based services are designed to make storing data and files easy and convenient, and you’ll always be able to access your files if they’re ever lost.
Save Time with a Feed Manager
If you’re focusing on ecommerce, one effective way to index your products and market your products on several different channels is by using a great feed management specialist. Specialists, like www.feedmanager.co.uk (great feed management), will offer you advice on how to market your products and will even upload your data for you to save time.
Like it or not, you can’t live without technology in your personal or professional life. By storing data in the cloud, holding virtual meetings and investing in networked phones, you can improve customer satisfaction, customer retention and productivity in the office all while you reduce your overhead costs.